After your order is successfully placed, we will approach you to confirm your order, either with a phone call or with an SMS. After successful verification you should receive your order within 24 – 72 hours after confirmation date typically, unless otherwise is mentioned during checkout
-Sealed items cannot be
opened to be checked unless payment is processed, meaning,it is not possible for the
customer to open or send orders back with the the same driver.
The package must be paid for and received first and then if there are any issues the normal you can request for a return through our Customer Service Team.
a) orders must be delivered to a private addresses, e.g. home or work address. Kindly note that we cannot deliver any order to public places, streets, cafes and/or restaurants.
b) if payment is completed with a credit card, the only person allowed to receive the order is the card holder, who must show his national ID to our driver.